Overdue Materials

Fines are no longer assessed for overdue materials.

Fine Free Frequently Asked Questions

The Gail Borden Public Library has recently gone Fine Free for all materials. Please read our Frequently Asked Questions section on what this means for you.

Lost Materials

You will be charged for library materials that are not returned to the library or are lost.  Replacement fees vary, depending on the cost of the material.

Refunds are not given for Lost & Paid materials. If you find the lost item that you have already paid for, you may keep it.

If you have lost a Linkin or ILL item, please contact the customer service desk before paying.

Paying Library Billed Items

In person:
Library patrons can pay for their billed materials and manual charges in person with cash, check and credit cards at any location.

Online:
By using any computer with internet access, patrons may log into their Gail Borden Library account, select unpaid fines and bills, and click the Pay Online button to pay their fines and bills. The minimum fine amount that can be paid is $1.01.

No credit card data is received or retrieved by the library.  The library records the amount paid in the library system and immediately credits the users library account with the payment.

Materials Recovery System

Accounts with an unpaid balance of $25.00 or more and are 42 days overdue are submitted to Unique Management Collection Service. They will contact delinquent account holders until balances are paid or arrangements are made with the library for repayment.

To check the status of your account, check the library web site at http://innovative.gailborden.info/patroninfo  and have your library card available.

To make payment arrangements, visit the library or call 847-429-4690.  Please have your library card with you.